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Andrew Dubber is the Degree Leader for Music Industries at UCE Birmingham, UK. He is a senior lecturer and researcher with a particular interest in online music, radio and new media technology. Dubber’s background is in both radio and the music industry, and he has written numerous articles, book chapters, and conference presentations about these sorts of new strategies and technologies in both of those sectors.
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Well, let's take a look at the 20 topics that are covered
and how they might help you:
Don’t Believe the Hype:
Sandi Thom, the Arctic Monkeys and Lily Allen are not super famous,
rich and successful just because of MySpace, and nor because they
miraculously drew a crowd of thousands to their home grown web cast.
PR, traditional media, record labels and money were all involved.
Hear/Like/Buy:
It’s the golden rule. People hear music, then they like music,
then they buy music. It’s the only order it can happen in. If you
try to do it in any other sequence, it just won’t work.
Opinion Leaders Rule:
We know the importance of radio and press. There are now new opinion
leaders who will tell your story with credibility. You need to find
out who they are - or better yet, become one of them.
Customise:
A tailored solution at best, or at the very least a bespoke kitset
approach to your web presence is crucial. An off-the-shelf number
will almost guarantee your anonymity.
The Long Tail:
Chris Anderson has pretty much proved that the future of retail is
selling less of more. Put everything online. Expand your catalogue.
You will make more money selling a large number of niche products
than you will selling a few hits.
Web 2.0:
Forget being a destination - become an environment. Your website is
not a brochure - it’s a place where people gather and connect with
you and with each other.
Connect:
Your website is not a promotional strategy. Learn how to tell a
story, and learn how to tell it in an appropriate fashion for web
communication. Think about how that could be translated for both new
media and mainstream PR outlets.
Cross-promote:
Your online stuff is not a replacement for your offline stuff, and
nor does it exist independently of it. Figure out how to make the
two genuinely intersect.
Fewer Clicks:
This is especially true if you want some body to part with their
money. If I have to fill in a form, navigate through three layers of
menu and then enter a password, I don’t want your music any more.
Professionalism:
If this is your business, you need to be businesslike. Treat your
online profile the same way you would treat any of your business
communication.
The Death of Scarcity:
The economics of the internet is fundamentally different to the
economics of the world of shelves and limited stock. You can give
away a million copies of your record in order to sell a thousand.
Distributed Identity:
From a PR perspective, you are better off scattering yourself right
across the internet, than you are staying put in one place.
Memberships, profiles, comments, and networks are incredibly
helpful.
SEO:
You need to understand how Search Engine Optimisation works, and how
you can maximise your chances of being found. Be both findable - and
searchable.
Permission:
Your message must be welcome, relevant and personally useful.
Letting people choose to engage with you is a far more effective
targetting strategy than spamming them.
RSS:
Provide it, use it and teach it. RSS is the single most important
aspect of your site. Treat it as such - but remember it’s still
new for most people. Help your audience come to grips with it.
Accessibility:
Not everyone has a fast computer or high speed access. Not everybody
has the gift of sight. Make everything you do online accessible. It’s
easy to do, it’s important, and it stops you from turning people
away at the door.
Reward & Incentivise:
Everything is now available all of the time. Give people a reason to
consider you as part of their economic engagement with music.
Frequency is everything:
Repeat business is one of the most successful commercial strategies
in the cultural industries. You want people to come back? Give them
something to come back to that they haven’t seen before.
Make it viral:
Whatever you do, make it something that people will want to send to
other people. Your best marketing is word of mouth, because online,
word of mouth is exponentially more powerful.
Forget product - sell relationship:
The old model of music business is dominated by the sale of an
individual artefact for a set sum of money. The new model is about
starting an ongoing economic relationship with a community of fans.
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